Personnel management and team building strategies

Tier 0 - 4 system/network installation and maintenance

Tier 0 - 4 technical support

Network and Systems engineering and management

End-user training and technical training manual design

Coalition program management and integration

Video conferencing system installation/implementation

System needs analysis and specification evaluation

Functional program design and implementation

System & language conversion and software upgrade

Web page design/integration & management experience

Firewall implementation and security management

VoIP engineering and implementation

Encryption devices

 

                                    CAREER ADVANCEMENT

 

SRA

Director Programs/Projects CITS HOA, Djibouti, Africa            May 13 to Present Provides Information Technology (IT) leadership to the CITS Horn of Africa (HOA) team which provides services to the 5000 + HOA customer base.  Lead’s a team of 38 Engineers and technicians in the Operations and Maintenance (O&M) of USAFRICOM networks at Camp Lemonnier and Combined Joint Task Force (CJTF-HOA) outlying sites.  Services provided include Voice over IP (VoIP), email, portal, file share, video teleconferencing, asset management and 24/7 service desk functions. Maintains the team human resource needs such as housing, transportation, legal and travel.

 

AC4S

SME Signal Engineer, American Embassy, Sana’a           Oct 2012 to Apr 2013 Provided Information Technology (IT) services required to facilitate the transition of Sheraton (Diplomatic Transit Facility, Sana’a) operations and maintenance functions from the current Sheraton Management Group and Staff to the inbound Operations and Maintenance (O&M) Contractor.  To accomplish this task, I as the IT subject matter expert to the transit facility began operations and maintenance transition planning and execution.  The IT focus of this mission was to identify and capture, in a Transition Plan, Sheraton IT policies, practices, relationships and procedures as they relate to the operation and maintenance of the facility network and systems.  In addition to producing a facility IT Transition Plan, I as the IT SME assisted the inbound O&M contractor in assuming all facility IT operations and maintenance activities. Worked with vendor provider to replace all legacy facility systems that run the administration side of the facility, such as Property Management System, Point of Sale system, PABX telephony system, Inventory systems, and Biometric and Time Keeping systems. In addition, I reconfigured and optimized the guest Internet access network to provide seamless Internet access to upwards of 240 guests. This involved Wireless Access Points (WAPS), unified control systems, MIFI mitigation, and the drafting of user Standard Operating Procedures (SOPs) and Memorandums of Engagement for users of errant and unauthorized devices.

 

 

 

 

 

SAIC          Dec 2009 to Oct 2012

SME Signal Engineer, USFOR-A NKC, ACSE-A

Assisted with providing Title 10 synchronization, planning, engineering, programming, acquisition, and budgeting support for network upgrades to facilitate the uplift of forces, integrating Army forces—Joint Forces—Coalition partners, and network expansion into new forward operating bases.  Assisted the senior communicator, who represents the CJOA-A’s requirements to the Combatant Command, NATO, and the institutional army, which then allows him to integrate operational efforts and establishes processes to normalize the CJOA-A network support. Instrumental in the analysis and design of the increased network capacity for the Presidential 30K Troop Increase into Afghanistan and the Transition the C2 Network from SIPR to the Afghanistan Mission Network (AMN). Participated in the network analysis which identified gaps in: bandwidth (satellite, microwave, and fiber optic capacities) resulting in an inability to pass full motion video on the network, routing problems, power issues, data service hosting shortfalls, unfulfilled mobile user requirements, and an overcomplicated network management and defense schema.  As a result of this analysis, the team developed solutions to distribute FMV, battle command, and other time-sensitive information to every battalion and select companies across Afghanistan.  This plan precluded the Army from spending over $60 million in additional, duplicate ISR-focused network capability while meeting the requirements.  Worked with four USFOR-A members to complete a total renovation of department of Defense communications at the US Embassy, Kabul.  This work included fiber to the desktop (NIPR, SIPR, and CX-I), consolidation of equipment, network configuration, and allowing for scaling capabilities for future growth.

 

Senior Network Engineer/Software Engineer, MacDill AFB, Florida 

Assisted with the design, purchase and implementation of the test lab network and VM Ware domain, that serves as the baseline to the testing environment. Evaluate software and hardware which affects the baseline for command and theater wide customers, such as the Activ-Client and Tumbleweed PKI software which provided an authentication suite for all of the command. Evaluate, test and approve all requested COTS and GOTS software and hardware as to maintain the security and functionality of the baseline load-set.  SME on VMWare Lab Manager. Assist with testing and evaluation of a mobile, wireless, air-flight capable, communications system, now used by the CENTCOM theater commander.

 

iGOV          Sep 2008 to Dec 2009

Systems Engineer, Tampa Florida

Designed and defined system architecture for new or existing computer systems in an enterprise consisting of VMware, Microsoft, NetApp, Cisco systems. Performed complex systems development and computer architecture analysis and design. Planned upgrades of operating systems and design systems enhancements. Develop documentation on new or existing systems. Developed and conducted tests to ensure systems met documented user requirements. Identified, analyzed, and resolved system problems. Determined system specifications, input/output processes, and working parameters for hardware/software compatibility. Served as liaison with clients, participating in meetings to ensure client needs are met. Maintained cutting-edge technical expertise and takes a proactive approach to minimize risk in managing networks and production servers to ensure on-going technical and engineering services are maintained; integration of new requirements and technologies are achieved; and overarching system architectural issues are managed and coordinated as required. Provide functional guidance and direction in LAN administration, hardware and software technical support analysis, operating systems configuration, communications and network systems analysis, configuration management, general end user support and training, systems analysis, data security analysis, software quality analysis, office automation, and network operations. Provided comprehensive end user support in network design, hardware/software selection, integration, inter/intra network data communications, troubleshooting, and problem resolution. Design, analyze, plan, and modify network components supporting communication implementation activities. Responsible for assisting in network and server engineering, design, configuration management, and day-to-day operational support to manage production servers that support maintained applications, projects, and activities that enable the centralized management of programs, data repositories, and initiatives that support the enterprise. Assisted with the execution of a comprehensive system engineering and administration plan that ensures availability of services, overall connectivity and bandwidth across the enterprise. Assisted with planning, designing, implementing, deployment, and administration of virtualized environment - VMWare ESX v3.5 and v4 in support of applications hosted by the data center as required. Provided expert technical and analytical services to accomplish comprehensive support supporting proposal deliverables.

 

General Dynamics Information Technology             Jan 2005 to 2008

CENTRIXS Country Lead Afghanistan / Senior Network Engineer, Afghanistan, Pakistan

Implemented the Combined Enterprise Regional Exchange System (CENTRIXS) Global Counter Terrorism Forces (GCTF) in the CENTCOM AOR of Afghanistan and Pakistan. Built the network from initial Fly-away kits to a robust, customer driven, and valuable tool for the war-fighter. Lead a team of up to six civilian personnel and various military personnel in the design, testing and implementation of the network and systems hardware and software. Distributed CENTRIXS throughout Afghanistan and Pakistan to include remote and volatile border areas, supporting a customer base of up to 10,000 users. Assisted with the design and implementation of Cross-Domain solutions for the Voice over Internet Protocol (VoIP) call system and the DII Guard Exchange Mail System between International Security Assistance Force (ISAF) Secret network and the GCTF network.  Maintained accountability of approximately seven million dollars worth of equipment. Documented entire AOR network in Visio. Created helpdesk and user related assistance documents for other contractors to help facilitate them taking care of CENTRIXS users at the base level. Taught encryption device training on TACLANE KG-175’s and KIV’s to contractors and military personnel to help facilitate the propagation of secure network communications throughout the AOR. Worked with Coalition members of numerous nations to provide CENTRIXS communications to the war-fighter. Designed cross-training methods for team members to help them enhance their skill-sets on the network and systems side.

 

 

Anteon Corporation     Mar 2003 to Jan 2005

Senior Systems Engineer / Network Engineer, Combined Air Operations Center, Al Udeid AFB, Qatar.

Assisted in the design, planning, configuration, testing, and integration of CENTRIXS local and wide area network (LAN/WAN) and server suites.  Provided full level support to customers and military commands utilizing the five core CENTRIXS networks; XNET, GCTF, GCC, LOCE and MCFI to include, cabling, base-lining user systems, encryption devices, web page design and manipulation, OU infrastructure maintenance, switch and router configuration and installation, and remote site installations . Installed CENTRIXS network and systems in Qatar, Iraq, Saudi Arabia and the UAE. Core team member from cradle to grave implementation of program in the area of responsibility (AOR).

 

Jacobs SVERDRUP     June 2000 to Mar 2003

Systems Engineer, Systems Integration Facility, U.S. Special Operations Command (USSOCOM), MacDill AFB, FL.

Integrated Windows based terminal servers serving out MS Office applications into the Special Operations Command Research, Analysis, and Threat Evaluation System  (SOCRATES) Y2K baseline. Planned, configured, tested, and integrated new and upgraded hardware, software, and operating systems into the SOCRATES local and wide area network (LAN/WAN).  Prepared products for deployment on the SOCRATES LAN/WAN and Command LAN. Ensured communications network interface capability and user access to existing capabilities and files without loss of productivity.

A Primary Engineer in the transition of the SOCRATES Network from a UNIX Solaris Baseline to a Windows NT/Windows 2000 Baseline.  This effort included the replacement of over 300 Sparc 5 or Ultra 60 Workstations with Dell 420/330 and 340 Workstations at USSOCOM and Component Sites.  Recommended necessary hardware implementations and tested hardware capabilities and compatibility for all Workstation configurations. Exceed connections were utilized to provide access to Legacy UNIX Applications.  Provides support to System Administrators and System Trainers on an as needed basis.

 

United States ArmyMarch 1994 to June 2000

Network Operations Center / Systems Maintenance - October 1997 to June 2000

Integrated Survey System Programmer/Analyst - October 1998 to September 1999

Computer Systems Analyst/Programmer - March 1994 to October 1998

 

Technautics - Tampa, FloridaOctober 1998 to October 1999

System Administrator

Performed tape back up of 48 servers, maintained user accounts and provided level 2 technical support. Built Windows Servers from point of conceptualization through implementation. Built removable hard drives which included loading software and adding hard drive to network database. Administered the Global Command Control System.

 

 

EDUCATION

 

Project Management Academy – PMP Training (35PDU)Mar 2016

Phoenix University – Masters in Business Administration Technology Management (GPA 3.92)September 2005

Phoenix University - Bachelor of Science Degree in Management Information Systems/CS (GPA 3.63)August 2001

Sylvan Learning Group/American Research - Microsoft Certified System Engineer (MCSE)September 2000

R.E.T.S. Technical College - Associate of Applied Science Degree in Computer Science (GPA 3.93)September 1991

TechSherpass Training Center - Microsoft Certified Solution Developer (Training for MCSD)                       August 2002

CED Solutions – CISCO CCNP (Training for CCNP certification)          June    2007

UNITEK Education – CCIE (Training for CCIE certification)      August 2008

 

Specialized training: Project Management Professional (PMP) 160 hours, Cisco Certified Network Administrator (CCNA), Cisco Certified Network Professional (CCNP). Software Analyst (360 hours), Information System Operator (510 hours), Managing, Supporting and Troubleshooting the Windows Registry, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 Server and Workstation, Access 97, Application Development, Systems Administrator and Network Manager, Security Data Communications Database Development, Total Quality Management/Employee Involvement Team, Overview Leadership Education & Development